Privacy Policy

Learn how Ap.Rox IT Limited manages, uses, and secures the personal information you share with us in compliance with GDPR and the UK Data Protection Act.

1. Introduction

Ap.Rox IT Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (aprox.co.uk) or interact with us to request services, consultations, or customer support.

2. Information We Collect

We only collect personal information that you voluntarily submit to us. This may include:

  • Contact details such as your full name, email address, and telephone number when you complete our enquiry forms.
  • Information relating to your business entity, infrastructure, or hardware requirements that you specify in your message details.
  • Details of your scheduled consultation bookings via our calendar links.

3. How We Use Your Information

We use the information we collect to fulfill your business requests and deliver high-quality IT systems, including:

  • Responding to your contact form submissions or software audit requests.
  • Delivering IT support services, procurement management, or network installations.
  • Complying with legal, tax, accounting, or regulatory requirements.

4. Data Retention & Security

Your data is stored securely using encryption mechanisms and access-controlled servers hosted on United Hosting. We retain your information only as long as necessary to manage enquiries, maintain contract relations, or satisfy legal records requirements. We do not sell, rent, or trade your personal information to third parties.

5. Your Rights

Under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018, you possess several rights regarding your data:

  • Access: The right to request copies of the personal data we hold about you.
  • Correction: The right to request that we correct any inaccurate or incomplete information.
  • Erasure: The right to request that we erase your personal data, subject to certain legal conditions.
  • Restriction: The right to request that we limit the processing of your data.

6. Contact Us

If you have any questions about this Privacy Policy, your data protection rights, or want to make a request, please contact us at:

Ap.Rox IT Limited
Telephone: 0845 8622176